Business, enterprise and systems analysts/architects analyse business needs and design the processes, systems, and products that meet them, ensuring organisations operate efficiently, adapt to change, and deliver real value, making them essential to effective decision-making and sustainable growth.
Business, enterprise and systems analysts/architects focus on understanding business needs, designing effective solutions, and ensuring that processes, systems, and products work together to deliver value. They analyse how work is done, identify problems and opportunities, and translate requirements into clear plans for change. They design or shape business processes, data flows, technology platforms, and customer-facing products, working across stakeholders, teams, and systems to ensure alignment with organisational goals. Whether their emphasis is business processes, system behaviour, product outcomes, or enterprise-level strategy and architecture, they collectively bridge the gap between business objectives and the technical or procedural solutions that achieve them. Call us to speak to a specialist about providing a business, enterprise or systems analyst/architect to work in your team anywhere in Australia or NZ.
What can a business analyst do for me?
Clean up an ill-defined process
Over time, individuals involved in a process will evolve their own, unique, understanding of that process.
Suggest areas for improvement
Often an external view of a process makes it obvious where it can be improved, particularly where the process crosses organisational boundaries.
Merge processes
Where you are merging parts of your organisation, or combining different organisations, a business analyst can help everyone involved reach a common understanding and agreement on what the merged process should look like.
Define software requirements
You can’t automate what isn’t defined.
Help you define new processes and services
A business process analyst can work with you to define new processes and services, and help you define the outcomes you need from them.
Help set up or modify existing software
Most modern software is driven by a complex set of internal settings so that changes can be made without modifying the underlying code.
What can a process analyst do for me?
Map Current Processes
Show how work is really done, including bottlenecks and rework.
Identify Inefficiencies
Highlight delays, waste, and duplication that cost time and money.
Redesign Workflows
Create simpler, faster, and more reliable ways of working.
What can a Systems Analyst do for me?
Analyse System Behaviour
Understand how systems support business workflows and where they fail.
Define System Requirements
Specify changes that enable efficiency, accuracy, and better user experience.
Configure and Improve
Work with technical teams to implement and test system enhancements.
Troubleshoot Issues
Diagnose and resolve system problems before they impact operations.
What can a Product Analyst do for me?
Understand Customers
Use data and research to reveal what users want and where they struggle.
Measure Product Performance
Track usage, outcomes, and value to inform decisions.
Prioritise Improvements
Identify which changes will deliver the greatest benefit.
Support Roadmaps
Provide the evidence needed to shape product direction confidently.
What can a Product Manager do for me?
Set Product Vision
Define where the product is going and why it matters to customers.
Prioritise Work
Decide what gets built next based on value, effort, and strategy.
Coordinate Teams
Align design, development, operations, and stakeholders around shared goals.
Deliver Outcomes
Ensure the product continuously improves and delivers measurable value.
What can a Business Architect do for me?
Design Operating Models
Define roles, processes, and capabilities across the organisation.
Align Change Efforts
Ensure projects and improvements all support the same strategic goals.
Identify Capability Gaps
Reveal missing skills, structures, or systems that limit growth.
Guide Transformation
Provide a clear roadmap for sustainable business improvement.
What can a Solution/Enterprise Architect do for me?
Shape Technology Landscape
Define how systems, platforms, and data fit together enterprise-wide.
Support Strategic Planning
Align technology investment with long-term business direction.
Select Technologies
Choose platforms and tools that balance cost, value, and sustainability.
Enable Scalability
Ensure systems and infrastructure can grow with the organisation.
Define Integration Points
Ensure new solutions fit the existing architecture seamlessly.
Don't take our word for it
I am writing in my capacity as the Group Financial Controller of Australand Holdings Limited to thank HCi Consulting for a job well done in successfully documenting financial processes within Australand’s financial environment.
Group Financial Controller
I would like to thank HCi … for your significant contribution to ‘Connect’, our intranet site within Boral Clay and Concrete
General Manager Human Resources
I am pleased to endorse the services provided by HCi in designing and developing the structure and content for Canon’s Human Resources intranet.
General Manager Human Resources
I would like to take this opportunity to thank HCi for your support in successfully concluding our recent project.
I am writing to provide an endorsement for the work undertaken by HCi on behalf of the Commonwealth Bank for the Diammond Services produce, a software system used by our institutional banking clients.
Senior Product Manager
I write to thank you for successfully completing the documentation projects undertaken for the NSW Fire Brigades.
Director Resources
As I have come to expect from other dealings with HCi at the Office of State Revenue, they provide an excellent level of service, and their specialist knowledge in documentation was of great value.
Project Manager
As Information Technology Manager for Parramatta City Council, I would like to thank HCi for your work in developing our policies and procedures for the Records Management Section.
Information Technology Manager
I am writing to provide an endorsement for the work undertaken by HCi on behalf of Pfizer.
Sales Support Manager
As the training Project Manager for this important Westpac project, I am writing to thank you for the outstanding job your people to delivered to me.
Project Manager Design
Frequently asked questions
business, enterprise or systems analysts/architects need to have an analytical approach to their work, but they must also be able to talk to a wide range of people in your organisation: from blue collar to senior management. They will also need significant experience in working as a business, enterprise or systems analyst/architect, preferably in multiple organisations and industries.
The cost of a business, enterprise or systems analyst/architect’s services will depend on a number of factors including the length of the engagement, the location, the particular expertise you require, and who’s available at the time. Call us and we’ll give you an estimate.
You do. We provide the business, enterprise or systems analyst/architect, but you as the client are totally in charge of what they do.
Just ask to talk to one of our business, enterprise or systems analysts/architects and get their ideas on how long your project might take.
Call us. We currently have over 1500 on our database, and we can often have perfectly-matched resumes to you within the hour.
We provide business, enterprise or systems analyst/architect in: Sydney, Melbourne, Brisbane, Canberra (ACT), Adelaide, Perth, Auckland, Wellington and Christchurch.
Rates for business, enterprise or systems analyst/architect vary according to experience and capability. Specialists (eg business, enterprise or systems analyst/architect who need experience in particular types of systems) are often more expensive per hour than non-specialists.
Our clients normally need one or more business, enterprise or systems analyst/architect for periods between three to twelve months. A longer engagement usually means a lower hourly rate. The rate that we give you for a particular person will be inclusive of all taxes, superannuation, insurance, except GST.
Talk to use now about hiring a business, enterprise or systems analyst/architect for a project
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